CAR HIRE QUESTIONS AND ANSWERS



BOOKING QUESTIONS

QUESTIONS ABOUT INSURANCE

What is Collision Damage Waiver (CDW)?

It is an insurance limiting your liability to the excess amount in case of damage. This insurance is included in most of our rates, however, please check it is so in your booking Terms & Conditions before you arrive at the rental desk. This insurance has exclusions such as damage to glass (e.g. windows, windscreen, etc.) tyres, undercarriage, roof and loss of keys; for instance if you damage the undercarriage of the vehicle, you will be liable for the full cost of repair.
We would advise you to select our Excess Insurance provided through our partner Mondial Insurance. This policy would allow you to claim the cost of your excess for €5.50 per day.


What is Vehicle Theft Waiver?

It is an insurance limiting your liability to the excess amount in case of theft of the vehicle. This insurance is included in most of our rates, however, please check it is so in your booking Terms & Conditions before you arrive at the rental desk.
SAFETY TIP: CarTrawler recommends that you remove the identifying tag that is usually on the key ring of the vehicle and store it safely elsewhere.
Please note if the vehicle is stolen and you cannot return the key i.e. you were negligent and left the key in a prominent and vulnerable location, you may be liable for the full cost of the vehicle.


What the Liability Insurance is?

It is an insurance limiting your liability for any damage caused to other people and/or other people's property. It is usually limited to a maximum of €1,000,000. The insurance is limited and there may be excess which means that you may be liable for any amount over and above the value of the insurance.
TIP: Excess Insurance can be purchased at the time of booking in order to reduce the excess to €0 (Service provided in partnership with Mondial Assistance)


Is Break Down Assistance included?

Most of our rates include Breakdown assistance; we would advise you to read your booking Terms & Conditions to check it is included in your rate. All car rental agents have national assistance should the renter require it. Please ask at your local desk for the number and contact details at the time of rental.


How do I reduce the excess on the vehicle? Can I take out additional insurances to reduce it?

You can purchase additional insurances to reduce the excess on the vehicle. This can be done online at the time of booking (service provided in association with Mondial Assistance) or at the car rental agent's office on arrival. A pre-authorisation may be required, even if you have purchased additional insurances. This pre- authorisation is taken from your credit card. Please see your Rental terms & conditions for further details.


PRICES AND EXTRAS
DRIVING IN ALGARVE


BOOK YOUR FARO CAR HIRE NOW



AlgarveCars.co.uk
part of PortugalOnLine group
Algarve Car Hire | Faro Car Hire
Enjoy Your Algarve Driving Holidays